Customer Care
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Customer Support
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Our support team is available Monday to Friday, 9 AM to 5 PM.
Frequently Asked Questions
Find quick answers to common questions
To register your radio station, visit our homepage and click on the "Register Station" button. Follow the steps and fill out the required information. Our team will review your application and get back to you within 24-48 hours.
Winners are selected randomly from the pool of valid entries. Our system ensures a fair and transparent selection process. Each entry has an equal chance of winning, and our randomization algorithm is regularly audited by independent third parties.
Prizes are distributed via mobile money services. Winners will receive their prize directly to their registered mobile number. The transfer is usually completed within minutes of the winner being announced, making it one of the fastest prize distribution systems available.
RadioMax supports various payment methods including mobile money (MTN Mobile Money, Orange Money), bank transfers, and credit/debit cards. We are continuously working to add more payment options to ensure convenience for all our users.